Area Manager - Pawnshop Operations (Penggadaian) - Surakarta

Join Mitracomm Ekasarana as an Area Manager for Pawnshop Operations (Penggadaian) in Surakarta, Jawa Tengah and lead a dynamic team to drive significant business growth in the financial services sector. This is a unique opportunity to shape the future of our pawnshop operations in the heart of Java, where you'll manage a team of 5-7 employees and oversee multiple branches. Your mission is to ensure operational excellence, customer satisfaction, and financial performance while fostering a culture of innovation and integrity.

As an Area Manager, you'll be responsible for daily operations, including inventory management, customer service, and financial reporting. You'll work closely with our head office to implement new strategies and ensure compliance with industry regulations. With a team of skilled professionals, you'll have the chance to grow and develop your leadership skills in a fast-paced environment.

Mitracomm Ekasarana is a trusted name in the financial services industry, known for our commitment to excellence and customer service. We offer a competitive salary, comprehensive benefits, and a supportive work environment. If you're a seasoned professional looking to make a significant impact, this is the perfect opportunity for you.

📋 Tanggung Jawab Pekerjaan

• Oversee daily operations of 3-5 pawnshop branches in Surakarta, ensuring high standards of customer service and operational efficiency.
• Manage a team of 5-7 employees, providing training, coaching, and performance evaluations.
• Develop and implement strategies to drive sales growth and improve customer retention.
• Monitor inventory levels and implement effective inventory management systems.
• Ensure compliance with all industry regulations and internal policies.
• Prepare and analyze financial reports to identify trends and opportunities for improvement.
• Collaborate with the head office to implement new initiatives and best practices.
• Foster a positive and productive work environment, promoting teamwork and professional development.

🎓 Kualifikasi & Syarat

• Bachelor's degree in Business Administration, Finance, or a related field.
• Minimum of 5 years of experience in pawnshop operations, preferably in a management role.
• Proven track record of achieving sales targets and operational excellence.
• Strong leadership and team management skills.
• Excellent communication and interpersonal skills.
• Proficiency in using financial software such as QuickBooks or SAP.
• Knowledge of industry regulations and compliance requirements.
• Ability to work independently and manage multiple tasks in a fast-paced environment.

🛠️ Keahlian

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